Pre-Order Information

If I pre-order today, when does my order ship?

All Bamboo Eyes products are available for pre-order worldwide.

The next shipping date for all Bamboo Eyes products is 01 July 2021.

If I pre-order today, when does my 30-day money-back guarantee start?

Your 30-day money-back guarantee starts from the day you receive your item, not the date which you initially purchased it.

If I pre-order today, when does my 12-month warranty start?

Your 12-month warranty starts from the day you receive your item, not the date which you initially purchased it.

What if I change my mind / want to cancel my pre-order?

Not a problem! Simply email us and we’ll cancel and refund your order immediately.

Email us at support@bambooeyes.com.au

Call us on +61 1300 494 415.

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    30 day money back guarantee!

    We want to make it as easy and risk free for everyone to have clean eyewear.
    That’s why your Bamboo Eyes® order comes with a 30 day trial.
    Use your new products and return anything you’re not happy with to us
    within 30 days for a full refund.
    We pay the return shipping too!
    Find out more

    Free shipping and returns!

    Your Bamboo Eyes® order comes with free world wide shipping with every order and with no minimum spend. You’ve got 30 days to trial the product, and if you don’t like it, we’ll give you a full refund and cover the return shipping too.
    Find out more